My Philosophy

I believe in treating everyone well, but especially my clientele. I also hold highly the qualities of ethical behavior, kindness, compassion, loyalty, privacy and confidentiality. I obey laws, is ethical, and am well-mannered.
My Handy Ande Corporate Philosophy
1. I operate under the Golden Rule: I treat others in the way I hope others will treat me.
2. I encourage my staff and service providers to volunteer at a cause of their choice at least one half-day a month, helping others in need.
3. Ten percent of my revenues are channeled to charitable works and good causes.
4. I hire people from all nationalities, colors, faiths, and sizes.
5. To work with me, I select the service providers who most embody good manners, good work ethics, civility and kindness.
6. I encourage those service providers to take care of their health through good nutrition, cat naps, and exercise.
7. I offer service providers opportunities to meet, support, and network with each other.
8. I encourage service providers to share assignments with each other, and also hire each other in order to remember what it's like to be the client.
9. I abhor bullying, mobbing, gossip, obcene language, and words of hate or discrimination.
10. I keep my promises and deliver on time.
11. If I make a mistake, I apologize and fix it or replace it at no additional charge.
12. I learn how to do the assignment right, on my own time.

Some of the rules of conduct I have adopted and recommend:
1. If you open it, close it.
2. If you turn it on, turn it off.
3. If you unlock it, lock it.
4. If you break it, repair it.
5. If you can't fix it, call someone who can.
6. If you borrow it, return it.
7. If you use it, take care of it.
8. If you make a mess, clean it up.
9. If you move it, put it back.
10. If you want to use it and it belongs to someone else, get permission first.
11. If you don't know how to operate it, leave it alone.
12. If it doesn't concern you, mind your own business.
 
I've added these four additional rules:
13. If you can't prove a statement is true, don't repeat it.
14. If you can't keep a secret, say so...before someone tells you the secret.
15. If you make a promise, keep it.
16. If you mistreat a journalist, expect to read about what you did.