Your Personal Champion/Advocate in a stressful MONEY CRISIS

I listen, empathize, research, brainstorm, and fight for justice, restoring what is rightfully yours: money, property, reputation, peace...

Andrea Reynolds

Follow me on Twitter for updates www.Twitter.com/ReynoldsIntl

What do I know about crises? Chances are I've been in your shoes and survived what you're going through. In the past 12 years I've experienced a home invasion while I was home, a dangerous stalker, two hate campaigns for helping police solve a crime, business losses, enormous debt, and homelessness.

When facing a crisis in which we feel anxious, angry, or powerless, many otherwise-brilliant people can see only two options: go or stay. But when we see we have a wide array of do-able options to choose from, we feel more confident, powerful and optimistic.

I am your crisis investigator, your personal advisor, or your advocate when you've been bullied, mistreated or exploited. I act in your best interests when you're feeling mind-numbing stress, anger and anxiety. You'll receive an arsenal of specific steps and solutions. You'll come away feeling supported, powerful, energized.

"Andrea Reynolds has not only developed her left brain and her right brain equally well, but trained them to talk to each other." Vinod Busjeet, Ph.D., The World Bank, Washington DC

"Where others see the world in black and white, Andrea Reynolds sees the world in blazing technicolour." Robert J. Brown, London Polytechnic Institute, London England

Practice Assessment...How kind and considerate is your professional practice?
Professionals hire me to secretly see how kind, courteous and honest their staff is to patients and clients. I'm a real patient/client and I pay for my own services. Limited to geographic areas within 100 mile radius of downtown Erie PA for now.

Do you really know the answers to these questions?

1. Is your practice attracting - or repelling - clients, patients?

2. Do you treat your patients and clients the way they want to be treated?

3. Are you aware of how your staff treats them?

4. Are you doing them harm?

5. Are you sensitive to their needs?

If the answer is NO to one or more of these questions, let Andrea Reynolds show you how to change your practice for the better.

Hire Andrea to find out and report back to you. This is a service not unlike "mystery shopping." Just tell Andrea your concerns and she'll book an appointment.

My intention: To show professionals and service providers how they can treat their patients, clients and customers with more consideration, courtesy, kindness and empathy. Not necessarily to make more money - there doesn't always need to be a payoff - but to show others that they matter and are important. (And, hey, isn't that what we all want?) And usually the money will follow.

Here are the astonishing results I found in some practices:

1. A real estate agent who tinkled in the toilet as she returned Andrea's phone call.

2. A bank manager who refused to let Andrea open an account because he felt anyone from out of town must be a drug dealer.

3. A physician who left for lunch while Andrea was left waiting in the reception area.

4. A physician who charged Andrea $45 to take her blood pressure and when she asked for an explanation of the charge, he added another $25 charge to her bill... twice.

5. A lawyer Andrea retained who failed to show up in court and instead sent his administrative assistant who had never been in a courtroom and who had to ask opposing counsel what she should do next.

6. An RV dealer who refused to show Andrea the inside of any RV (3 different attempts) despite the $10,000 check in her pocket.

7. A dentist who was more interested in providing expensive cosmetic dentistry than finding the cause of Andrea's severe mouth pain.

8. A veterinarian who required that Andrea sign a full page release absolving the practice of all blame if anything went wrong, but wouldn't let her have a copy of it.

9. Eight out of 9 lawyers who never returned her phone call when Andrea tried to hire each one. (One of the firms advertises on television to generate new business.)

10. A cashier at a doctor's office made Andrea pay an additional 66% over the doctor's handwritten invoice amount before she would allow Andrea to leave the office.