Andrea Reynolds is The Undercover Client (Patient, Guest)

Teaching practitioners, professionals, service providers, associations better ways to treat clients, patients, guests, members...

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Andrea Reynolds

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"I discovered that it makes no difference if I reveal upfront that I'm THE UNDERCOVER CLIENT; it doesn't change the way I'm treated as a visible and participating observer of your organization. It never has. That lack of awareness and concern blows my mind and should disturb you."

Andrea Reynolds
Email: info@AndreaReynolds.com
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Mail: Andrea Reynolds, Suite 647, 2105 West 12th Street, Erie, PA 16505

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The Kindness Test
How treating others better is in your best interest.

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