Andrea Reynolds... consultant, author, speaker, activist

"Be kind to strangers... they could be angels in disguise." Or it could be me testing you for my book, column, keynotes, etc.

Book me to stir up your next event or meeting.

I've been known to enlighten, entertain, provoke and disturb audiences.
Topics | Book Me | My Books

Future web site for $99 PR campaigns (in progress)

Andrea Reynolds,
Investigative Journalist (Former media guest, periodical writer, freelance broadcaster/radio host, public relations consultant, and speaker agent.)

Contact Info | Feedback form

My first of several goals is to raise $50,000 by December 31, 2010 to pay off the balance of debts I incurred when I was forbidden (harassed and threatened) to write, consult, publish books, teach, appear in the media, own a web site, or earn a living by the association board of directors and property manager for the condo unit I owned. (When I moved in I was starting over and debt-free.)

Essentially, the neighbors I voted for to act in my best interests denied me multiple rights and freedoms guaranteed by Canada's constitution. (My story will be detailed in my book, The Kindness Experiment.)

Once I have rebuilt a nest egg for my golden years, I will then build a nonprofit foundation to assist other writers who also have been denied the right to speak, write or publish.

One step at a time.

I welcome your support in these ways.

1. Invite me to speak to your group, conference, meeting, or class on any of my lecture/seminar topics.

2. Retain me to write a persuasive letter that will recover reputation, money or property that is rightfully yours that was removed, denied, stolen or swindled from you.

3. Retain me as your Undercover Client-Patient-Guest-Customer to tell you what your patients, clients, guests, association members won't tell you but wish they could. (Appropriate for physicians, lawyers, dentists, chiropractors, veterinarians, realtors, landlords, etc.)

4. Offer me a paying assignment to write a column for your magazine on how not to work against your own best interests.

5. Ask me to write a regular (paid) column for your newspaper on how not to work against your own best interests.

6. Invite me to host a call-in radio advice show on how not to work against your own best interests.

7. Pay me what you still owe me (plus interest) when/before you receive my invoice.

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I've been quoted in these publications for my "advice empire" consulting work, books, and ideas:

Time
Entrepreneur
USA Today
Financial Post
National Post
Globe and Mail
Toronto Star
Toronto Sun
Hamilton Spectator
Canadian Business
Canadian Living
Rocky Mountain Times
Las Vegas Review
Rochester Democrat and Chronicle
Jamestown Post-Journal
Erie Times
Korea Times
Dagbladet Børsen
Skyword
Successful Owner-Manager
Sales & Marketing Management Magazine
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I'm still doing research for my next book, The Kindness Experiment, which is a rare opportunity to show yourself publicly as a Good Samaritan or HERO.

I've been testing people for 13 years in various situations. Sadly, many choose to be villains even after receiving a second chance to redeem themselves.

Will you choose kindness over mean-spiritedness, and generosity over greed?

Or will you do what many choose to do....work against their own best interests?

Remember: It's all material for my next book, The Kindness Experiment.

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FYI, As of August 30, 2010....

1. I'm no longer... Conducting marketing, positioning, and visibility campaigns for authors, speakers, experts, consultants. Instead I will teach you what I did so you can do it successfully for yourself.

2. I'm no longer... Negotiating book, speaking and syndication contracts for speakers, columnists, authors and consultants. Instead, I will advise you on how to negotiate successfully for yourself.

3. I'm no longer... Editing and proofreading books for other authors.

4. I'm no longer... Representing speakers in the capacity of an agent.

5. I'm no longer....Providing professional voices on radio and TV commercials and training programs without a written contract signed in advance.

6. I'm no longer... Offering unpaid services as a professional home economist: estate caretaking, house-sitting, pet-sitting, home maintenance, home staging, painting, de-cluttering, organizing.

7. I'm no longer... Accepting telephone inquiries without an appointment from speakers, experts and authors who are looking for free marketing advice or no-fee campaigns. Instead, I encourage you to arrange a one-time, prepaid, phone consultation in which you are welcome to pick my brain in 20 minute increments.

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This web site was banned by the board of directors and property manager of Geneva on the Park Condominiums in St. Catharines Ontario... because we all know only men should publish web sites. Right?

News Release: April 14, 2010

Secret consumer helps professional practices avoid criticism and negative online reviews

[Erie PA] You’ve seen episodes of the Undercover Boss on TV. Now there is The Undercover Client.

Andrea Reynolds is on a mission to motivate doctors, dentists, chiropractors, veterinarians, realtors, lawyers, banks and car dealers to be conscious of how they treat the people they serve. Those people talk. And they post their experiences - negative and positive - on Internet review sites and online forums.

Reynolds becomes your patient, client, guest, in order to give you an extensive report of what you or your staff does that may repel your clients, patients, guests… or why you’re not attracting more. The 61-year-old, former marketing consultant for experts is not mean-spirited; her aim is to see that you don’t work against your own best interests. She observes and notes every detail from the initial contact to paying your fees. (Reynolds stays ethical and objective by paying her own way.)

Says Reynolds, “I don’t suggest clients spend pots of money on a luxury image. Sometimes a homey atmosphere is welcoming, and when overhead is low, client fees may be affordable to more people. But if your clinic smells like mildew, or your elderly patients can’t navigate their walkers through your doorways, you’re setting yourself up for unhappy patients, complaints, or worse, non-returning patients and clients.”

Her client reports remain confidential; but those who don’t hire her run the risk of her writing blog posts about the services she retains. Good and bad. And she leads seminars in which she discusses her experiences with nameless organizations. But first she gives each firm an opportunity to make things right. (See sidebar for actual examples.)

250 words

Sidebar

A short list of what Andrea has experienced in Erie:

 1. A real estate agent who tinkled in the toilet, and flushed, as she returned Andrea’s phone call.

  2. A bank manager who refused to let Andrea open an account because she felt anyone from out of town must be a drug dealer.

  3. A physician who charged Andrea $45 to take her blood pressure and when she asked for an explanation of the charge, he added another $25 charge to her bill... twice.

  4. An RV dealer who refused to show Andrea the inside of any RV on the lot (3 different attempts) despite the $10,000 check in her pocket.

  5. A dentist who was more interested in providing expensive cosmetic dentistry than finding the cause of Andrea’s severe mouth pain.

  6. A veterinarian who required that Andrea sign a full page release absolving the practice of all blame if anything went wrong, but wouldn't let her have a copy of it.

7. Eight out of 9 lawyers who never returned Andrea’s phone call when she tried to hire each one. (One of the firms advertised on television to generate new business.)

  8. A cashier at a doctor's office made Andrea pay an additional 66% over the doctor's handwritten invoice amount before she would allow Andrea to leave the office.

9. A real estate agent who showed Andrea only derelict $40,000 homes when Andrea said she had $40,000 cash for a down payment.

  10. A landlord who refused to provide an affordable, non-toxic solution for Andrea’s wet, potentially dangerous basement floor, but had money to put into new flooring in the empty unit next door.

  There are more… Andrea shares the details when she speaks at business meetings and conferences.

For press and media interviews, please contact Andrea Reynolds directly (814) 431-9278.